Shipping Information

At IMPERON we are proud to offer our customers FREE shipping on all orders!

Order Processing Times

Please allow for 1–3 business days to process and dispatch your order after it is placed.

An order is considered as dispatched when it is handed off to our shipping carrier and is currently in transit to your address of choice.

During peak times and holidays, our processing times may extend up to 7 business days.

Estimated Shipping Times

The estimated delivery time of your package refers to the transit time after the order has been dispatched to the carrier.

This depends on several factors, most importantly your location.

Estimated delivery times:

• United States: 7–10 business days
• Canada: 7–10 business days
• United Kingdom: 7–10 business days
• Australia: 7–10 business days
• New Zealand: 7–10 business days
• Rest of World: 7–10 business days

During peak times or holidays, shipping carriers may experience delays in transit time and tracking updates that are outside of our control.

For worldwide shipping, customs delays may occur, which can increase the overall delivery timeframe.

Orders are shipped via established international courier services (DHL & others), and customers receive a tracking number after dispatch to monitor delivery progress.

Order Changes and Accurate Shipping Details

Customers are responsible for ensuring that shipping details are accurate and complete at checkout.

Incomplete or inaccurate details may lead to processing delays or order cancellation.

If the system detects an address issue, customer support will send an email within 3 business days to verify the details.

If no response is received within that time, the order may be canceled.

If you notice an error in your shipping details, email info@imperonhealth.com within 24 hours of placing your order.
After this time, changes cannot be guaranteed.

Delayed Delivery

IMPERON aims to ship orders as quickly as possible, but delays may occur due to circumstances outside of our control.

Examples include:

• Courier delays
• Severe weather conditions
• Transportation disruptions

There may also be internal delays such as:

• Product availability issues
• Address verification problems
• Payment processing delays

Customers will be notified if an issue occurs that delays their order.